Questions About Connecting Your Wallet

First, go to “Connections” in the left menu, then select “Wallets.” Then click the blue plus button in the upper right of the screen. In the wizard, you can enter a name for your wallet and choose a specific cryptocurrency to add to your portfolio — or leave the coin field empty if you want all supported coins to be synced. Don’t forget to provide a clear description so you can distinguish between different wallets.

Next, proceed to the following step. If needed, select the blockchain network and enter the address. For some cryptos, it’s possible to provide an extended public key. In that case, you’ll also need to indicate the key type.

Once all data is entered, continue to the next step to review everything. If everything is correct, click “Confirm.” You’ll see that your wallet address has been added to the wallet-connections table. Detected coins are added to your address book.

In principle, we support any wallet. However, we don’t yet support all possible coins that can be held in your wallet. You can find a full list of the blockchains that the Portfolio App supports.

Yes — since version 3.2, we automatically synchronize all coins we support for the given address. You don’t need to select each coin manually. All synchronized coins are added to your address book.

When you’re adding a wallet address, you may have chosen a crypto that exists on multiple blockchains (for example, Tether / USDT). Because of that, we offer the option to specify which blockchain to use. This ensures your wallet address is set up correctly so the Portfolio App can access its balances on the intended chain.

If your subscription allows for transaction registration, you can use the sum of all transactions as the amount you own. You can set this up in the Portfolio screen or under Balance Differences.
To fully calculate your holdings, you’ll need to register all transactions of that specific coin.

We maintain a list of the top 5,000 cryptocurrencies ranked by market capitalization. It’s possible that your coin falls just outside this top 5,000.
If you’re missing a coin, you can report it through the support form on this website or directly within the Portfolio App.

An extended public key, often abbreviated as xPub, is a unique key used to derive multiple public addresses from a single master key.
The derived addresses can then be used to perform transactions and retrieve balance information for a specific wallet.
You can find a table here listing the blockchains supported by the Portfolio App for extended public keys.

There are different types of extended public keys. Each has its function and advantages. Usually, when creating the account in your wallet, you’re asked which type of xPub to use.

This varies by wallet. That’s why we’ve created guides for several wallets explaining how to locate your extended public key and determine its type.

You can always delete a linked wallet address. Go to Connections in the left menu and then click Wallets. You can delete a wallet address by clicking the trash icon in the Actions column.
When you delete a wallet address, the crypto balance on that address will no longer be synchronized.

Is the address also listed in your address book? When deleting the linked address, you’ll be asked whether you also want to remove it from the address book. You can choose to keep it in your address book if you prefer.

You’ll receive a notification indicating that you need to upgrade your subscription in order to synchronize more wallet addresses.

If an error occurs, copy the identification code and proceed to the support form for assistance.